FREE COMMUNITY SUPPORT

Choose the correct
support pathway.

The dedicated forms below keep home concerns and electrical-trade questions in separate, clear workflows.

Home Concern Review

Preliminary review of an electrical or home-performance concern.

Preliminary guidance about entering or progressing through the electrical trade.

Full namePhone numberEmail addressCity or communityPreferred contactPreferred language

Concern typeWhat are you observing?

When did it begin?Who or what is affected?

Immediate warning signsSmoke, heat, arcing or burning smellWater near electrical equipmentShock, injury or active emergency

Optional supporting filesUp to five PDF, JPG, PNG or WEBP files; 8 MB each and 20 MB total. Remove personal identifiers that are not needed.

The form and selected files are transmitted together. A reference number confirms successful receipt.

Immediate danger? Leave the danger area and call 911. For a downed line, stay at least 10 m away, call 911 and NB Power at 1-800-663-6272.